Shipping in the UK

All orders for UK delivery are charged at a FLAT RATE of £5. It doesn’t matter if you buy one cushion or six, you’ll always just pay a single delivery fee of £5!

Delivery is usually within 3-4 working days.

International shipping

We currently ship to Europe, USA and Canada. European orders will charged at £10 delivery per item. North American orders will be charged at £15 delivery per item. Your order will be sent with a highly secure and trusted international courier service and you will be sent tracking information via email.

Orders shipped outside the EU may be subject to customs duty and/or sales tax. These charges are payable by the customer. Please make sure you are aware of the laws in your country before ordering.

Returns

If you are not happy with your order, for any reason, we will gladly issue you a full refund within the first 7 days after purchase. All you need to do is post the cushion back to us in its original condition. Please email us at info@basaho.com for more information.